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Mental well-being.

Mental health matters. You are not alone.

benefits guide.

Focused on your well-being.

Support for you and your loved ones.

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Your mental health and well-being are a priority for Best Buy, and we are committed to encouraging open and honest conversations, providing education, and offering access to resources.

If you or someone you know is having suicidal thoughts or experiencing emotional distress, don’t wait. Call the National Suicide Prevention Lifeline at 1-800-273-8255 or text HOME to 741741.

Confidential support for mental health topics

Life Solutions, the Best Buy Employee Assistance Program (EAP), offers confidential support and resources to help you handle whatever life throws your way. It is available 24/7 at no cost to all Best Buy employees and everyone living in their household.

  • Receive up to eight no-cost counseling sessions per person, per issue, per calendar year. Virtual, chat, email and in-person options are available, including BetterHelp video and chat-based counseling. You also have access to unlimited phone support with on-call master’s-level clinicians. All sessions are completely confidential. To speak with a counselor or request a referral, call 1-800-807-1530.
  • Find articles, podcasts and videos related to mental health, emotional well-being, grief and loss, addiction, relationships, trauma, and more. Delegate your to-do list or find reputable referrals for nearly anything, including local support groups and activities, or anything else related to your mental well-being.

Visit guidanceresources.com (use Web ID: BBYLife) or call 1-800-807-1530.

Inspired self-care for mental health

Life Solutions partners with myStrength to offer a digital self-care platform to improve and sustain mental health and overall well-being. Tackle common challenges such as stress, depression, anxiety, substance use, insomnia, chronic pain, and more. Individualized experiences help you build resiliency, manage stress, find daily inspiration and track your progress. myStrength is available to all Best Buy employees and everyone living in their household.

Download the myStrength app or visit app.mystrength.com (use Access Code: BBYLife).

Medical plan coverage for mental health

If you are enrolled in a Best Buy health plan, you and anyone you’re covering has access to mental health services as part of your medical coverage. Behavioral health services are processed like all other medical claims.

Contact your medical vendor or use their website to find an in-network counselor or specialist, or consider a virtual option. Log in to your medical vendor’s website and look for “virtual visit.”